Advance Mortgage & Investment Company, LLC ("AMIC") values your
patronage and protecting your confidential information is a priority.
Our policies and procedures reinforce the fact that AMIC strongly believes
in protecting the confidentiality and security of the information we collect
about you as a customer, potential customer or former customer.
We have adopted the following policies and procedures to safeguard the
personal information about you in our possession.
We have adopted policies and procedures designed to protect your personal information from unauthorized use or disclosure.
We collect information about you to help us serve your financial needs, to provide you with quality products and services and to fulfill legal and regulatory requirements. We consider non-public information about you in our possession to be personal information, even if you cease to be a customer. The personal information we collect about you may include among other things:
Typically, we collect this information on applications and other forms you complete, through conversations you may have with our loan originators and processors, with our other representatives, and in some cases, over our website. We may also collect information from a wide range of other sources in order to process and/or underwrite your loan. These sources may include among others, employers, attorneys, banks, title insurers, insurance companies and credit reporting agencies.
We share personal information about you, as required or permitted by law, with third parties, such as service providers who assist us in the day to day operations of our company in the administration, processing, servicing and sale of your loan. These third parties include among others, title companies, appraisers, insurance companies, underwriting services, processing services, printing companies, software providers, marketing services and purchasers of loans. Our policy is to require third party service providers to enter into confidentiality agreements with us, prohibiting them from using any personal information they obtain for any other purpose other than those for which they were retained or as required by law. We may also disclose information about you, when necessary or required, in legal and arbitration proceedings and to government agencies.
Our Do Not Call policy states that you may instruct us not to call you for marketing purposes by informing us at 1-877-621-3557. Our employees are trained through Policies and Procedures to take action on your instructions within 30 days. Please note that we may still need to contact you for legitimate business reasons such as servicing of your loan or other non-marketing purposes.
If you do not want us to send you postal mail for marketing purposes, you may remove your name from current and future mailing lists by contacting us at 1-877-621-3557.
Advance Mortgage & Investment Company, LLC
30500 State Highway 181, Suite 460
Spanish Fort, AL 36527